Ben Chesser

Ben Chesser is the Founder and CEO of Coniq, the leading provider of customer engagement technology for shopping malls. He is an experienced CEO with a passion for market changing disruptive technologies. For over 15 years Ben has focussed on bringing the rigour and measurability of the online retail world into offline businesses, helping retailers and shopping malls understand the true value of their customers. Ben is well known throughout the industry and regularly speaks at industry events such as ICSC, MAPIC and Retail Congress. 

Ben brings with him years of first hand experience in turning digital dreams into revenue generating realities for Mall operators from Bicester Village, to the Mall of America, to WAFI Mall. He has helped create, deliver and now run some of the world’s most successful Digital Engagement and Loyalty Programs - delivering true lasting value to mall operators, retailers and investors alike. Ben will share with us the do’s, don’ts and top- tips that seperate the winners from the losers.